RETURNS &amp; PAYMENT

Test your pamo. for 100 days. If you decide that you’re not a perfect match, simply send it back.

As we also take environmental aspects into account, we kindly ask you to pack the individual parts in a way that nothing needs to be thrown away.

In the event of a return, the purchase price of the product will be refunded. The shipping costs paid at the time of ordering cannot be refunded.

If parts are damaged due to insufficient packaging, we unfortunately have to deduct an amount from the refund.

Thank you for your understanding!

Please send your parcel to the address designated for your country:

Germany and EU:

Futura Marketing- und Vertriebsservice GmbH

Halle 5

Robert-Bosch-Straße 48

88353 Kißlegg

Switzerland:

exporto Schweiz GmbH

c/o Salelab GmbH

Hauptstrasse 137C

8274 Tägerwilen

Switzerland

United Kingdom:

exporto england LTD

Stafford Place, Unit 10

Moulton Park Industrial Estate

NN3 6NN Northampton

Please enclose our return form including your order number so that we can process your return more quickly.

The return shipping costs are borne by the buyer and unfortunately cannot be refunded by pamo. Once the return has arrived, the amount will be refunded to the original payment method.

PAYMENT

Payment methods:

PayPal
Klarna – invoice payment
Mastercard, Visa, American Express
Amazon Pay
Google Pay
Apple Pay

I accidentally paid the invoice directly to pamo and have now received a reminder from Klarna/Amazon.

This can happen to anyone. Just send a message to our support team with your bank details, the amount and the payment date, and we will arrange the refund.

How can I pay in the online shop?

You can shop with us using the following payment methods: credit card, Klarna invoice, Sofortüberweisung, PayPal.